privacy policy

Last Updated: [10/08/2024]

At Glowing Dwells, a brand by Glackodeco Private Limited, we are committed to safeguarding the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

1. Information We Collect

We collect information to provide and improve our services to you. The types of information we may collect include:

  • Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details.
  • Order Information: Details of products purchased, order history, and preferences.
  • Technical Information: IP address, browser type, device information, and usage data when you visit our website.
  • Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic.

2. How We Use Your Information

We use your information for the following purposes:

  • Order Fulfillment: To process and deliver your orders and communicate with you about your purchases.
  • Customer Service: To provide customer support and respond to your inquiries.
  • Marketing and Promotions: To send you information about our products, services, and special offers, subject to your preferences.
  • Website Improvement: To analyze website usage and enhance our website’s content and functionality.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information. We may share your information with:

  • Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • Legal Compliance: When required by law or to respond to legal processes or enforce our site policies.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Rights

You have the right to:

  • Access and Update: Request access to your personal information and update or correct inaccuracies.
  • Opt-Out: Opt-out of receiving marketing communications by following the unsubscribe instructions included in our emails or by contacting us directly.
  • Delete: Request the deletion of your personal information, subject to certain legal obligations.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of any significant changes by posting the new policy on our website with the updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Glowing Dwells
Email: support@glowingdwells.com
Phone: [Your Contact Number]Address: [Your Business Address]